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Shippers beware: Bogus emails from the post office

1:04 PM, Nov 26, 2012   |    comments
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USPS customer Karen Gullick mails packages at the post office often, so she knows how to check and make sure what she sends gets where it's going.

"You go on the USPS.com and go on tracking and put your number in and it tells you everything, Where the package is and what's going on with it. If it doesn't get delivered, you'll know it," Gullick said.

Here's the problem. Beware of bogus emails claiming to be from the post office or other shipping companies. Fraud specialist, Beth Schell, says the emails contain false information about a package that could not be delivered. Here's how to tell it's real.

"Some of the grammar and the spelling was incorrect. On the top, it said USPS. But inside the label, they forgot one of the 'S's," Schell said.

Here's the most important thing: the USPS tells us it will never send an email regarding packages it cannot deliver.

"So basically the consumer needs to be aware of receiving any emails they don't solicit with instructions to click," Schell said.

Because, if you do click, it could activate a virus that can steal your personal information.

"Just with delivery confirmation, being able to track the package. I just don't think i'll run into that then. I just advise everyone to do that," Gullick said.

The only way the postal service will get your email address is if you sign up on their website.

(Copyright © 2012 NBC Universal, All Rights Reserved)

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