KUSA - In the 21st century, there are more ways than ever to reach people - emails, texts, calls, voice mails or a post to a social-networking site. Sometimes, one of those messages aren't returned, leaving many wondering if they were ignored on purpose or if the person never actually read or listened to the message.
Researchers at the Pew Internet & American Life Project looked into the issue, finding that purposeful snubs do happen, but in most cases, people simply choose the wrong way to reach someone.
Experts say to ask up front the best way to contact someone, that way you're not left guessing when a text or voice mail goes unreturned.
The survey by Pew researchers also found 39 percent of cellphone owners say people they know complain because they don't return calls or texts as quickly as expected, and a third of those surveyed said they've been told they need to check their phones more often.
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