FORT COLLINS - A 911 Operator never knows what the next call will be but always knows that it is a call for help.
A man delivered his and his wife's baby boy on the side of Interstate 25 north of Fort Collins the morning of July 21.
This is a story of a dispatcher who talked an expecting couple through 10 terrifying minutes.
As heard through the 911 call, Fort Collins Police Services dispatcher John D'Arcey guides the man through an intense and emotional, successful delivery.
A transcript of the highlights:
Operator: 911, what is the address of the emergency?
Man: My wife's delivering our baby we're on our way to the hospital right now.
Man: It's coming out right now
Man: We're by the Budweiser Center right now. We're going fast.
Operator: OK. I don't want you to speed because I don't want you to get in an accident. Would it be better if you pulled over and we sent an ambulance to you?
Man: I don't know. I don't know. (To woman) Can you see an ambulance?
Operator: Did I lose you there?
Man: No, I'm still here. He's uh he's starting to crown, though. I don't know. We stopped on the side of the road I don't know what to do.
Operator: Is she able to lie down flat?
Man: Lean back, baby. ... All right, she's leaned back right now.
Man: It's OK! It's OK! It's OK!
Raise her head with pillows but don't let her sit down. Do you have access to-
Man: I don't have any pillows in my car
Operator: Do you have access to some dry towels and a blanket?
Man: No. I've got a pair of sweatpants I took off of her.
Operator: Can you get a string or shoelace to tie around the umbilical cord?
Man: Do what? ... Yeah, hold on.
Operator: OK. And then find something clean and dry to wrap the baby in.
Man: What's the ETA?
Operator: Just a few moments, I've got lots of help headed out to you.
Man: Keep pushing! Keep pushing!
Man: His head's out! His head's out!
Operator: Is the baby out?
Man: No his head's just-- his head's stuck. He's not breathing.
Operator: Is the baby coming out? Is the baby coming out?
You've gotta relax, ma'm. You've got to calm down ma'm so I can hear you.
Man: He's not breathing (upset)
Operator: Is the baby out?
Man: Yeah he is ... He's not breathing.
Operator: Rub the baby's back up and down with the towel for 30 seconds.
Man: I can see the ambulances in the distance.
Operator: They're looking for you put your lights on and flashers if you're still in the car.
Operator: Check and see if the baby's crying or breathing now. ... Is the baby breathing?
Man: Yeah, he is.
Operator: He is breathing?
The hospital says the Mom and baby are doing well. The parents asked their names be kept private.
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