"If there is a service we are providing, it needs to be an accurate service. [The public] absolutely should have an expectation that when they go to that site, it should be accurate and up-to-date," Denver Police Chief Robert White told 9Wants to Know Investigative Reporter Jace Larson.
The investigation showed crimes have been missing from the crime-map program since 2009.
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The missing crimes are the result of a computer glitch, Deputy Chief Bill Nagle had previously said.
Manager of Safety Alex Martinez, who provides independent civilian oversight of the police department, fire department and sheriff's office, says city leaders have made a pledge to be transparent and wants citizens to know his office takes fixing the crime-map problem seriously.
"The police department and the safety department, for which I am responsible, will not mislead and will not give inaccurate information. When we do, and we're unaware of it, we will fix it," Martinez said.
"We were never trying to hide any crimes. It's very important for us to get it accurately," Nagle said. Nagle oversees police administration, which includes the department's crime statistics reporting.
He said city employees are working to implement a fix which will add the missing crimes to the crime-mapper.
Have a comment or tip for investigative reporter Jace Larson? Call him at 303-871-1432 or e-mail him
jace.larson@9news.com
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