"I can't do three. I just can't do three," she said.

The problem began when Aurora closed most of its libraries last year, after voters rejected a measure in 2008 that would have increased taxes to keep them open.  Then, Aurora residents started coming to the Arapahoe Library District's branches, even though their taxes do not pay for them.

"In order to really honor and be fair to our taxpayers, we've had to impose limits so the folks that are paying are able to best utilize the service," Nicolle Davies, the deputy executive director of the Arapahoe Library District, said.

The Arapahoe Library district includes all of Arapahoe County, except people living in Aurora, Littleton and Englewood.

When 9NEWS visited the Smoky Hill location, which is in Centennial but very close to Aurora, nearly half the patrons were from Aurora.

"And, 40 percent of checkout by individuals who aren't paying for the system is pretty significant," Davies said.

So for Aurora residents, only two items can be on hold, they cannot use the library sharing system and they are not allowed any renewals.

The non-Aurora residents can check out up to 60 books on one card.

"You don't feel welcome here. They don't want you here," Frye said.

Arapahoe Library officials say they hope the move is not permanent. The new rules go into effect on Jan. 3.

"It's hard for a public library to impose limits because we're all about access. So this is moving us into uncomfortable waters, but necessary waters," Davies said.

It's moving people like Frye to find other options.

"If they're not going to support me, I don't know if I want to support them," Frye said.

9NEWS learned about this story through a news tip. If you have a story you think we should know about, e-mail us at newstips@9news.com.

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