Rockies' owner apologizes after fan complaints

KUSA - Colorado Rockies owner Dick Monfort apologized for his response to a fan who complained about the team.

A fan was unhappy with the team's play after he took his family to see the Rockies play the Los Angeles Dodgers on July 4. He wrote about it on a feedback forum provided by the club.

Monfort emailed him back two days later saying "if product and experience is that bad, don't come."

DREW SOICHER'S RESPONSE: Don't come? I agree.

His response was passed along, and Monfort issued the following apology:

I want to express my sincere apology to Rockies fans that received a recent email response that was not consistent with our organization's values. I have always tried to be open, friendly and understanding. Obviously, at times I have failed. The fact that so many of you take the time to write to us demonstrates your tremendous passion for the Rockies.

Our fans throughout our city and state are the greatest in all of sports. We're not interested, nor have we ever been interested in the relocation of our franchise. A report last night stated that in an email I sent to one of our fans, I felt Denver wasn't deserving of a franchise. I want everyone to know that leaving Colorado has never been, and will never be an option. Our fans are our biggest asset and we do not take their support lightly. We're blessed to be a part of this great community and we want to bring a championship to all of our fans that they so richly deserve.

I want our fans to know that our entire organization is committed to great baseball and a great experience. I'm sorry I created this confusion.


Dick Monfort

Owner/Chairman & CEO

(KUSA-TV © 2014 Multimedia Holdings Corporation)


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