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AXS finds 'fraudulent activity' in Skrillex ticket sale at Red Rocks

Fans can register for the chance to purchase tickets that were recovered after "fraudulent activity."

MORRISON, Colo. — Red Rocks Amphitheatre's ticketing service said it has recovered tickets for an upcoming Skrillex concert after fraudulent activity was discovered during the initial ticket sale.

Concert promoter AEG Presents, who handles tickets for Red Rocks concerts on AXS.com, said there was "fraudulent activity" during the ticket sale for the April 29 concert.

Daniel Jordan was one of the fans that tried to purchase tickets to the Red Rocks show. He told 9NEWS via Zoom he was ready to make the trek from Southern Florida to the Rocky Mountains.

"Red Rocks is like the best venue in the country as far as I know and you know he’s like my favorite artist so favorite artist best venue, it’ll be worth it," he said. "My friends got tickets I didn’t get any. I waited like a full hour for the loading bars to reach the end just for them to tell me like yeah we’re out of tickets."

Jordan said he was determined to find tickets so about an hour later he found some on a third-party site. 

"I think the end amount ended up being $346 because I got it from StubHub from a reseller but yea you know it’ll be worth it," he explained. 

A few days after the ticket sales, AEG Presents said there was fraudulent activity during the sale and they were able to recover a lot of tickets. 

"Our team worked extensively to address fraudulent activity during the on-sale for Skrillex at Red Rocks on April 29 and were able to recover a significant number of tix," AEG Presents tweeted. "To offer an equitable release of these tix, we are offering fans the opportunity to register for tix through FAIR AXS."

AEG Presents plans to resell those tickets through a lottery. Jordan said he worries one of those tickets being resold could be the one he purchased on a third-party site. 

"I have a reminder on my phone it says, 'Communicate with AXS and StubHub to make sure valid,' so that has been a worry of mine an hour after I bought it," Jordan added.  "I’m flying all the way out here if I get all the way there and I don’t have a valid ticket I’m going to be really angry."

The public can register on the AXS website through Thursday, April 13, at 12 p.m. to be randomly selected to purchase the newly found Skrillex tickets.

A $1 fully refundable deposit is required to make a ticket request, said AXS.

"The forward-thinking producer will give his fans the full Skrillex experience and sound that he’s been crafting together over the last couple of years as he’s set to take the stage and play from 7 p.m. until midnight," said AEG of the April 29 Skrillex concert.

The issue goes beyond Red Rocks. Fans of the artist, Pretty Lights, struggled to purchase tickets recently for the three shows scheduled at the Mission Ballroom this August. 

Lauren Piotrowski was one of them. 

"I think like four minutes went by and I got to the part where you can click how many tickets you wanted and I clicked continue and it was like, ‘there are no more tickets available’ and I was like, 'you got to be kidding me'," Piotrowski explained. "So I went back to AXS to see if they had any up for resale and I clicked on the resale and I don't know it was probably like 10:10-10:30 but tickets were already up for resale and they were almost four times the amount of the original ticket price." 

Don Strasburg the Co-President of AEG Rocky Mountains spoke to 9NEWS on the phone. He said they are looking at all the activity for the Pretty Lights ticket sale to determine if there was a significant amount of fraudulent activity. 

Strasburg admitted they did not realize the demand for Pretty Lights or Skrillex would be so intense.  He said anyone who bought resale tickets for Skrillex from another site should follow up to make sure they're still valid.

For those that entered the lottery to get another shot at Skrillex tickets, he said that's not a guarantee. A lot of people signed up for it.



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