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HEAP Summer Crisis Program extended through September

The Council for Economic Opportunities has extended the program amid the ongoing COVID-19 global pandemic.

CLEVELAND — Cleveland's Home Energy Assistance Program (HEAP) is extending the deadline for its Summer Crisis Program for Cuyahoga County residents through the end of September.

The program has been extended amid the ongoing COVID-19 global pandemic and will continue to provide a benefit once per cooling season to income-eligible Ohians' electric bill and/or for the purchase of fans and air conditioners. 

Qualifying criteria is as follows:

  • Households whose electric has been turned off or is in threat of disconnection or new service is being established.
  • Households where a household member is 60 years of age or older.
  • Individuals with documented medical conditions or has tested positive for COVID-19 in 2020.
  • Customers who are enrolling in the Percentage of Income Payment Plan Plus (PIPP) for the first time or have a PIPP default.

There are additional resources and assistance available for those whose utility services are not in an emergency status. HEAP lends assistance to residents at or below 175 percent of the federal poverty guidelines by helping pay their heating bills.

In order to apply for emergency energy assistance, a resident must provide their most recent bills for gas and electric utilities, proof of U.S. residency, photo ID, Social Security numbers for all household members, and income verification for all household members eighteen years of age or older for the previous 30 days or 12 months. 

Appointments can be made via a smartphone or computer by clicking here, or by calling (216) 350-8008.

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