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United Airlines makes sweeping change-fee adjustments due to coronavirus

The move comes after similar moves by American Airlines and JetBlue, among others.

DENVER — United Airlines said late Tuesday it is making sweeping changes in its ticket change-fee policies as the COVID-19 crisis spreads around the world.

United said it will waive change fees for any ticket bookings — domestic and international — made between March 3 and March 31. The new waiver applies to all tickets, all fare types, all destinations, all points-of-sale and all travel dates available for sale.

>The video above is a story from March 4 examine how Denver International Airport is preparing for a possible COVID-19 outbreak.

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Additionally, United said if a customer decides to cancel a flight, he or she can retain the value of the ticket to be applied to a new ticket with no change fees for travel up to 12 months from the original ticket issue date.

As has been the case throughout the COVID-19 crisis, United’s evolving policies are subject to adjustment as the situation rapidly unfolds.

>Click here to continue reading the story on the Denver Business Journal's website.


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