When tickets went on sale for Tom Petty’s May show at Red Rocks, Michelle Spann thought she was prepared.
The Denver resident and her boyfriend opened about a dozen web browsers on their laptops and phones.
“Within a minute all the tickets were gone,” Spann said. “And, of course, then they’re listed on StubHub. They’re listed everywhere with these scalpers for three times the amount of what the tickets were that we were trying to buy legitimately.”
It’s a familiar story to anyone who has tried to buy a concert ticket in the last decade. Tickets sell out in minutes and seem to appear almost instantaneously on secondary sales websites at inflated prices.
Spann assumes – as do most of the viewers who email 9NEWS about ticket scalping – that ticket brokers use computer programs called bots to scoop up all the tickets and push fans out in favor of their own profits.
The Verify team and 9Wants to Know set out to discover whether that’s true and what – if anything – is being done to stop them.