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DIA launches app for safer COVID-19 travel

DIA's new program aims to help travelers move safely through security amid COVID-19 concerns.

DENVER — A new program aims to help Denver travelers who are concerned for their safety amid the COVID-19 pandemic, Denver International Airport (DIA) said in a release Thursday.

DIA said the free application allows travelers to make TSA screening reservations and provides a limited capacity train car to the gate.

The program, called "VeriFLY", is an app that's available on Apple app stores and is coming soon to Google Play. It can only be used at DIA. 

> The video above aired on Sept. 15 and is about the soft launch of VeriFLY.

“As we continue to face the challenges and concerns of COVID-19, we know that travelers are more focused on their health and are looking for ways to reduce contact with others,” said DEN CEO Kim Day. “As a result, we created a program that will bring more confidence and comfort to those travelers who are more suspectable to illnesses or are looking for additional safety procedures."

> More information on VeriFLY can be found here.

Here’s how to use it:

  1. Download the VeriFLY app and create an account. It is available on the Apple store, coming soon to Google Play.
  2. Make a reservation in advance of a flight for TSA screening. Travelers can make their reservations up to two weeks prior to their flight and will have a 15-minute window to arrive at the checkpoint.
  3. Approximately 24 hours before a flight, travelers will be asked to complete a COVID-19 health assessment to help ensure that they are fit to fly.
  4. On the day of your flight, travelers are to check in with their airline and then head to the VeriFLY lane at the south screening checkpoint at the reserved time. A touchless, electronic gate will scan an access code and check travelers' temperatures before they can access the dedicated TSA lane
  5. Travelers will then proceed through TSA screening. Standard and PreCheck lanes are available.
  6. Once the screening process is complete, travelers should head to the train platform and board the dedicated train car.

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“TSA is excited to partner with [DIA] on its innovative mobile app that allows travelers to schedule a time to go through the TSA security screening process,” said TSA Administrator David Pekoske. “We hope this use of technology will allow our security screening officers to enhance social distancing for travelers while in the checkpoint, thereby enhancing the overall airport experience.”

> A quick start guide from VeriFLY can be found here.

Travelers with temperatures that exceed 100.4 will not be admitted into the VeriFLY lane, DIA said. Face masks that cover the nose and month are required for all travelers at DIA.

To implement VeriFLY, DIA partnered with Daon, a global leader in identity management and biometric technology. DIA said in future plans they wish to implement identity-driven technologies that can enable a touchless experience, maximize physical distancing and assist risk-based health mitigation as travelers move through the airport.

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