DENVER — A new program that offers real-time transit information and ticketing within the Uber app in Denver is showing some promising initial results, according to the rideshare company. 

The Uber Transit ticketing program is a joint partnership with Uber, the Regional Transportation District (RTD) and software payment company Masabi. 

Since launching in May, Uber announced that more than 1,200 RTD tickets have been sold, with growth averaging at 42% percent each week during the program's rollout period. 

The findings were announced during a press conference Tuesday afternoon at Union Station in downtown Denver.

“The data we’re seeing from the launch of Uber Transit affirms that people appreciate choices, and that the future of mobility lies in providers working together to deliver on public expectations,” RTD CEO and General Manager Dave Genova said.

The program, first announced in January, launched to a small base of Denver users in May before rolling out to all users in the city on June 25.

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Denver riders are the first worldwide have the option to use Uber to plan their transit trips with real-time information and end-to-end directions, the company said. 

“Initial numbers show riders are using the Uber platform to plan their commutes from end-to-end, using a variety of transportation options," Uber Head of Transit David Reich said. "We’re using this data and insights from Denver to inform the Uber Transit experience in London, Boston and other future cities."

Here's how it works

  • After riders enter a destination, they will see “Transit” as an option in the “choose a ride” selector. 
  • After selecting “Transit,” riders can purchase tickets on all available transit options while also having access to real-time schedules and walking directions to and from transit stations. 
  • Uber’s users can purchase a range of tickets available on RTD services, including three-hour, day and monthly passes. 
  • Users activate tickets, which are stored in the “Transit tickets” section of the Uber app, when boarding transit services. 
  • Once purchased, tickets are available even when riders are offline.  

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